Management for PAs

If you manage or are due to take on the responsibility of managing or team-leading other colleagues it is really beneficial to have an understanding of the basic managerial skills and this one day course will give you a whistle stop tour of everything you need. Delegation and feedback, dealt with in the right and can be motivational and positive on both sides. All too often people avoid delegating or giving motivational feedback compounding problems and ultimately leading to relationship breakdowns when they do finally get dealt with. This course will include helping you to communicate confidently and professionally with managers and directors to propose solutions and initiate and facilitate new processes within the organisation.

What will I learn?

Define what makes a good manager
Assertiveness
Belief cycles and motivation
Exploring different types of feedback, keeping it positive and productive
Communication, Questioning and Listening Skills
Developmental Plans

Am I Suitable?

Newly promoted PAs, those managing or due to manage staff

What are the course objectives?

Identify and improve key skills of a PA
Understanding better how to be proactive and effective in your role
Use established and practise tools to develop communication
Understand and develop the impression you create professionally
Plan and deliver projects
Be better equipped to organise your time and deal with timewasters

Duration:

1 day

Price:

£280 individually / £895+VAT incompany

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* Expenses will be charged as extra outside London