Good pace – so many good ideas and great feedback which was constructive. Enthusiastic and patient with us.Crissy Mulrain, RBG Kew
Dani is unique in her training style. She somehow manages to captivate her audience and hold their attention for the duration. She is energetic, flexible, interactive and very concise in her delivery.Lucy Drury, PA to Head of Global Compliance at Beazley
I attended a course recently – Handling Difficult People & Conflict – in London run by Dani . I really liked her style of course leadership. She started the day by asking everyone on the course what they wanted to get out of it and just after the lunch break she returned to this list to make sure everyone’s objectives had been met and if they hadn’t how she would meet them e.g. a discussion in the afternoon. The day flew by as there was so much to cover on this course. We had a really diverse attendance and Dani gave everyone chance to express themselves. I have rarely felt so encouraged by a course and taken so much away from a course and I felt so much more happy with the situations I have to deal with and how to make things a lot better for everyone. I wouldn’t hesitate to recommend Dani to anyone.Beverley Croft
I recently attended a 2-day Managing and Coaching Your Customer Services Team Course run by Dani and it was a fantastic and informative experience. Dani quickly put everyone at ease and skilfully adapted the course content to incorporate the specific requirements of each client. The sessions were vibrant, well-paced, interactive, engaging, relevant and effective. Dani is extremely knowledgeable and her enthusiasm is infectious – she is able to bring out the best in each participant. The help, advice and confidence I took away from the course will definitely motivate me to improve my performance and future career. From start to finish, the course was superb and by far the best I’ve ever been on. Thank you Dani!Maureen Smart - Emizon
Well presented and guided course, covered exactly what was described by the titleJennifer Nair
Dani made what could have been a really dry subject very engaging & she held my attention for the whole day. It was refreshing to have actual tangible actions and tips to take away. Dani also did really well in dealing with a member of the group who could have dominated the day. Well done and thank you!Stephanie Copsey - University of East Anglia
Excellent course. Dani is an extremely able trainer who is accommodating but forthright. She has well-researched teaching materials, very enjoyable learning exercises and covers all of the necessary ground in good time, also linking the subject of minute-taking to other relevant fields.Harmish Mehta - CPA
Very enjoyable and informative. I will be taking away many tips to use in the workplace.Wendy Poole - Dartford Borough Council
Dani was a very good speaker and I found it very easy and comfortable to ask questions.Lorraine Powell - Normanhurst School
Dani was amazing, excellent knowledge about the topic, very practical. She makes sure she supports everyone. Many thanks!Elizabeth Hahecha Parrn - Southwark Works
Dani Littlejohn’s patience, knowledge on the subject and passion for the topic is very motivating.Chantal Anwander - Clic Sargent
“Dani is absolutely amazing: I have never been on a course with such a proficient, intelligent, intuitive, compassionate trainer. Thank you
Possibly life changing…definitely career changing”
“This is the most useful course I have completed in EMC. The course material was very relevant and Dani was brilliant as a trainer.”Samuel Mason, EMC Senior Business Operations Specialist
“I’ve worked with many coaches before and I can truly say that Dani is different. With only a few meetings Dani has transformed how I approach running my business. Her coaching is extremely practical, empowering, useful and she helps so solve real problems. She is also full of great ideas and strategies to grow the business and develop people. Dani’s unique approach constantly adds business value and I look forward to continuing our work together.”Michael Eder, Operations Director, Student Beans.com
“Dani was really great and I feel a massive difference in my presentations skills. The course was professional, useful, and an excellent experience.”Amy Hurlstone, Teachfirst
“Really knew about our specific company needs. Focused on the subject and the led the group well”Jennifer Evans, Senior Information officer - British Board of Film Classification
“I found ‘effective office management’ extremely helpful within my current job role. The course was well presented, very clear and very informative. Dany has excellent knoledge in all areas, is very helpful and answers all questions thoroughly. I have found the course very useful and will take away some good tips.”Jo Bending, LOGISTEX Ltd
“Dani was happy, cheerful and informative. She also came across as very knowledgeable & open ideas. Dani made the course interesting & went beyond the content basis to engage & keep us learning.”Jade Turner, Operation Assistant - British Board of Film Classification
A very thorough and engaging course, which was more revelant than I had anticipated. A very lucid & thoughtful trainer in Dani. Left me with important ideas and reflections.Hammad Khan, Examiner - British Board of film Classification
“I recently attended a “Minute Taking” course with Dani Littlejohn, and found this really enlightening. Dani was extremely professional in her approach and very knowledgeable. I enjoyed the day, which had a good mixture of learning methods and was set at just the right pace. Thank you Dani for an instructive and extremely helpful training session”Janice Shannon, Southern Educational Leadership Trust
“Good tutor very engaging. Assertive & on the ball, could hear and understand her well. Friendly & engaging. Kept my attention.”Lydia Cockcroft, Reception/Administrator - British Board of Film Classification
“Danielle ran an Influence and Persuasion course here in Manchester back in September and the feedback from the attendees about Danielle as the trainer was very positive. Danielle is very personable so I would say that the delegates engage very well with her. The delegates were also complimentary about her subject matter knowledge. She has a no nonsense approach to the pre and post booking for the course. Due to the feedback from the original course we invited Danielle back to conduct a further training course on advanced presentation skills, again I have had positive feedback about her as a trainer.”Geraldine McDarmaid, Waters Corporation
“The training felt fresh and intelligently led. Dani was responsive to the needs of the group, positively checking in with us to establish our learning throughout the day. It was well structured, with great use of delegate participation. As someone who has done trainer training I felt I learnt a lot from your style. Good Job!”James Southwick, Project Worker Street & Mental Health Outreach. CRI
“Dani lead the course with great skill and kept things moving at the right pace. Very engaging and enjoyable.”Dave Barrett, Director - British Board of Film Classification
We will explore delivering excellent customer service while building internal relationships and promoting the organisational impression.
This course is an all in to management skills and provides key tools and learning for anyone managing a team or leading other staff.
This training course is ideal for individuals or for a whole team to explore the qualities and skills covered by each individual within the team.
This course looks closely at the methods we use to negotiate and action our requirements.
An introduction to understanding and using Neuro Linguistic Programming from a trained practitioner.