Coaching and Facilitating Skills

This course will give you a clear outline and practical tips on how to coach and mentor team members. Part of the role of the manager is to develop team members but it can be so difficult knowing how to do this most effectively and finding the time to do so. We will look at the difference between coaching and mentoring and equip you with a number of tools to utilise in pursuit of developmental objectives.

What will I learn?

Define facilitation and coaching
Analyse the management process
Gathering Information
Motivating and Engaging
Intervening and decision making
Handling Objections and Behaviours

Am I Suitable?

Managers looking to develop team members internally

What are the course objectives?

Define the role and how best to achieve it
Identify various facilitation styles and assess your own use of each one
Enhancing information gathering skills
Learn to monitor group dynamics to manage several learning styles at once
Using creative and varied approaches
Recognise and deal with conflicts swiftly and professionally


1 day



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* Expenses will be charged as extra outside London