“If you are depressed, you are living in the past. If you are anxious, you are living in the future. If you are at peace you are living in the present.” Lao Tzu (Ancient chinese philosopher and founder of Taoism) I does not matter what you do as a profession or how confident you generally […]
Read MoreAs a confirmation to a closed or specific question it may be the quickest way to complete an exchange, plus at work it is comfortable to have a written back up. However, remember that so often avoiding the face to face, creates separation, lack of clarity and can lead to a real break down in communication moving forward. When it is a […]
Read More“When we give shape to our social institutions… we also shape human nature. Thus, human nature is to a significant degree the product of human design. If we design workplaces that permit people to do work they value, we will be designing a human nature that values work.” Barry Schwartz I have always thought and […]
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We will explore delivering excellent customer service while building internal relationships and promoting the organisational impression.
This course is an all in to management skills and provides key tools and learning for anyone managing a team or leading other staff.
This training course is ideal for individuals or for a whole team to explore the qualities and skills covered by each individual within the team.
This course looks closely at the methods we use to negotiate and action our requirements.
An introduction to understanding and using Neuro Linguistic Programming from a trained practitioner.