Maureen Smart – Administrator at Emizon

Maureen Smart – Administrator at Emizon

I recently attended a 2-day Managing and Coaching Your Customer Services Team Course run by Dani and it was a fantastic and informative experience. Dani quickly put everyone at ease and skilfully adapted the course content to incorporate the specific requirements of each client. The sessions were vibrant, well-paced, interactive, engaging, relevant and effective. Dani is extremely knowledgeable and her enthusiasm is infectious – she is able to bring out the best in each participant. The help, advice and confidence I took away from the course will definitely motivate me to improve my performance and future career. From start to finish, the course was superb and by far the best I’ve ever been on. Thank you Dani!